FAQ

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Policies

Business Hours and Project Completion Policy:

Business Hours: Our regular business hours are from 8:00 AM to 5:00 PM, Monday through Friday. However, we understand that emergencies may arise, and therefore, we will be available to address urgent matters until 7:30 PM, Monday through Saturday.

Project Completion Notice: We require a minimum of 24 hours' notice to effectively complete a project. Providing ample lead time allows us to deliver the highest quality of design work. We encourage clients to communicate their project requirements well in advance to ensure timely and satisfactory results.

Openness to Suggestions: We value collaboration and welcome suggestions from our clients. As long as suggestions align with our values and objectives, we are open to incorporating them into our work. Your input is essential in achieving the best possible outcome for your project.

Kindness Approach: We believe in fostering a positive and respectful working environment. We encourage all interactions to be conducted with kindness and professionalism. Rest assured, we extend the same courtesy to all our clients.

Thank you for your cooperation and understanding. Should you have any questions or concerns regarding our policies, please feel free to reach out to us.

Sincerely,

Brayson Designs

braysondesignscal@gmail.com

Disclaimer

Privacy Policy

This Privacy Policy describes how Brayson Designs LLC ("we", "us", or "our") collects, uses, and shares personal information when you use our website braysondesignscal.com (the "Site") or interact with us. By accessing or using the Site, you agree to the terms of this Privacy Policy.

Information We Collect

Personal Information: When you visit our Site, we may collect certain personal information, such as your name, email address, postal address, phone number, and payment information. We collect this information when you make a purchase, sign up for our newsletter, or communicate with us through the Site.
Usage Information: We may also collect information about your device and how you interact with the Site, such as your IP address, browser type, and pages visited. This information helps us improve our website and provide better services to you.

How We Use Your Information

We may use the information we collect for the following purposes:

To process and fulfill your orders
To communicate with you about your orders and provide customer support
To send you promotional emails and newsletters (you may opt out at any time)
To personalize your experience on the Site
To detect and prevent fraud and unauthorized access to our services
To comply with legal obligations

Information Sharing

We may share your personal information with third-party service providers who help us operate our business, such as payment processors, shipping carriers, and email service providers. We may also share your information with law enforcement agencies or other third parties when required by law or to protect our rights and interests.

Data Security

We take reasonable measures to protect the security of your personal information, but no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Choices

You can choose not to provide certain personal information, but this may limit your ability to use certain features of the Site. You can also opt out of receiving promotional emails by following the instructions in the emails.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, so please review it periodically for changes. If we make any material changes, we will notify you by posting the updated Privacy Policy on the Site.

If you have any questions about this Privacy Policy or our practices, please contact us at braysondesignscal@gmail.com .

Terms of Use

Welcome to Brayson Designs LLC! These Terms of Use ("Terms") govern your access to and use of our website https://www.braysondesignscal.com (the "Site"). By accessing or using the Site, you agree to be bound by these Terms.

Use of the Site

You may use the Site for lawful purposes only and in accordance with these Terms. You are prohibited from:

Violating any applicable laws or regulations
Interfering with or disrupting the operation of the Site
Impersonating any person or entity
Collecting or harvesting any information from the Site

Intellectual Property

All content on the Site, including text, images, logos, and designs, is owned by Brayson Designs LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our prior written consent.

Limitation of Liability

We make every effort to ensure the accuracy and completeness of the information on the Site, but we cannot guarantee that it is always error-free. We are not liable for any damages or losses arising from your use of the Site or any errors or omissions in its content.

Not Liable for Lost Shipments

Brayson Designs LLC is not liable for lost shipments due to incorrect address input provided by the customer. It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete.

Links to Third-Party Sites

The Site contains links to third-party websites that are not owned or controlled by Brayson Designs LLC. We are not responsible for the content or privacy practices of these websites. We encourage you to review the terms and privacy policies of any third-party sites you visit.

Changes to These Terms

We may update these Terms from time to time, so please review them periodically for changes. If we make any material changes, we will notify you by posting the updated Terms on the Site.

Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to its conflict of laws principles.

If you have any questions about these Terms, please contact us at braysondesignscal@gmail.com.